Shipping policy
Learn about our shipping options, costs, and delivery times.
This page outlines our shipping policies, including available shipping methods, associated costs, and expected delivery timelines. We'll provide details on shipping destinations, order processing, tracking, and address changes. You'll also find information about cancellations, delays, and how to contact our customer support for any shipping related queries.
Shipping Methods
Standard Shipping: We offer standard shipping throughout India with delivery within 2-4 working days (excluding Sundays and public holidays).
Shipping Costs
Free Shipping: We provide free shipping PAN India for orders above Rs.499/- with no additional tax or charges.
Shipping Destinations
Covered areas: We ship throughout India. We do offer international shipping options as well.
Order Processing Time
Processing time: Your order will typically be processed within a business day before shipment. Please allow additional time for custom orders or during peak seasons.
Once the order is received the order is processed within the next 24 hours.
Shipping Confirmation & Tracking
Order confirmation: You will receive an email containing a tracking number and a link to track the status of your package once your order has been shipped.
Delivery Process & Re-attempts
Recipient availability: In the event that the recipient is not available at the delivery address, our courier partner may contact them to arrange for a re-attempt on a suitable date. If our courier partner is unable to reach the recipient, the package will be returned to our warehouse.
Delivery address changes: If you wish to change or modify the delivery address, kindly inform us within 4 hours of placing the order to facilitate the necessary updates.
Cancellation Policy (related to Shipping)
Free cancellation: Please note that free cancellation is available before the order is dispatched. However, if the order has already been dispatched, cancellation charges may apply.
Shipping Restrictions
Unserviceable locations: We reserve the right to cancel an order if the delivery address is in an unserviceable location. - grammar check
Delays beyond our control
Unforeseen events: It's essential to understand that certain delays may occur due to unforeseen events, such as natural calamities, unavailability of the recipient, or extreme weather conditions. In such cases, these delays are beyond our control and are not covered under the provisions of our shipping policy.
Contact Information
Customer support: We are here to help and ensure a smooth and satisfactory shopping experience for you.
Phone: +91-964-434-4669
Email: customer@izicart.com
Additional Considerations:
Please note that all shipping times are estimates and not guaranteed. Unforeseen circumstances beyond our control may affect delivery times.
